Boiler Repairs

Call: 0800 234 3075

Email – info@tmhughesandson.uk

5.0

Boiler Repairs: Our Gas Safe Registered engineers offer same-day Boiler repairs with no call-out charges. We repair all types and makes of Boilers.

Patrick Gilcreest

14:13 06 Mar 26

They removed my old bath and installed a walk-in shower with seat and retiled beautiful. The whole job was carried out to a high standard, excellent service from start to finish. I would happily recommend him to anybody looking for reliable work carried out in their own home.

James Ramsay

13:52 06 Mar 26

Lydia Crispin

12:20 06 Mar 26

Very helpful and knowledgeable - thank you. Easy to contact and book - great service and fair price. Would highly recommend.

Martin Hatcher

06:44 06 Mar 26

Efficient and honest job at a fair price. Explained other options, even though it may have made me take my business elsewhere. Would recommend

Sourabh Shah

10:19 05 Mar 26

Amazing service fantastic team always on time and reasonable price with genuine support thank you for your outstanding trustworthy service

Robert Howes

16:22 04 Mar 26

Terry Hughes & Son, a great firm of plumbers, great quality workmanship and no job too small or too big..
Highly recommended
Thanks again Terry.

Ken Jackson

12:15 03 Mar 26

Once again TMHughes. Was very good and done a great job thank you very much.

Scott Leonard

19:43 02 Mar 26

Sean Hickey

15:56 02 Mar 26

Quick and easy boiler service at a very reasonable price. Will definitely be using them again!

Darren Batt

18:54 28 Feb 26

Spent a few weeks chasing my tail with a few of the ‘bigger’ gas companies who all failed to help with a piping issue. Finally found TM Hughes who were helpful, straight forward, and sorted the issue with minimum fuss. Highly professional, responsive, and reliable. Excellent service!

Jason Ebsworth

20:25 27 Feb 26

Terry and he’s team did a great job installing my new boiler .
Great service

Anca Predut

20:00 27 Feb 26

Graham White

14:32 27 Feb 26

Needed a prompt service as we are selling our house and TM Hughes had some one there in very few days

Andrew Pieri

13:38 26 Feb 26

I have used TM Hughes for a number of years, I always find them professional

Christopher Cowley

10:43 26 Feb 26

Excellent as always , timely reminder the service was due , easy process for booking a visit to suit both us and engineer, very pleasant on all accounts

PATRICK OXLEY

09:41 26 Feb 26

A job well done. Boiler serviced . 3 Sinks plugs replaced. Plumber arrived on time. What more could I ask for.

Damian Randall

16:04 25 Feb 26

Great customer service at a short notice. We had a pipe leak and (Pawel?) was able to attend at short notice, identify the leak and resolve the issue within an hour. Thank you TM Hughes for the great customer service, speedy response and understanding. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Alan Gallagher

19:06 24 Feb 26

Dylan was punctual, professional and made tidy work of the plumbing mess. Thank you

Sara Marshall

16:18 23 Feb 26

Friendly service, quick to make an appointment

Catherine Gray

19:55 21 Feb 26

Easy booking, arrived on time, thorough and polite.

Linda Attzs

15:57 20 Feb 26

I am very happy with the price and the quality of work,

David Archard

15:03 20 Feb 26

Top service. We were given an approx time when someone would turn up and they did as promised. The plummer was very knowledgeable and personable and fixed our problem with little problem even though they had to go out and get a part. We would recommend this company if someone needs to look for a plummer. David - Colchester.

Paul Cotgrove

08:01 20 Feb 26

Recently had a boiler service by TM Hughes & Son. Very professional, reliable and friendly service. They did my actual boiler installation last year and were superb, not just with the installation but fault finding and fixing in other parts of the heating system too.

Nicola White

14:54 19 Feb 26

Highly recommend, good service and reasonably priced.

Jake Foxford

22:04 17 Feb 26

Alex fixed a sudden leak in our bathroom with no fuss, came quickly and located the leak under the floorboards, kept all the damage to the house to an absolute minimum. Really helpful and polite, would recommend.

Lewis Nutley

21:07 17 Feb 26

Terry and his team were extremely efficient at coming to rectify my boiler when it packed in around November. I contacted him late in the evening, and he spent the time to talk through the potential issues, before sending out one of his team the following morning. They were quick, tidy, and knew the problem straight away. I would certainly recommend TM Hughes.

Craig Blunt

16:59 16 Feb 26

Grace Smith

08:08 16 Feb 26

Colchester area: a very rude man/plumber. Not about the service but about the men that get sent out. Scary that these men are allowed in other peoples homes

Phillip Wheater

10:44 13 Feb 26

Excellent service

Claire J D

17:37 12 Feb 26

We frequently use the services of T.M. Hughes and Son. They are consistently reliable and personable. We highly recommend their services without hesitation. 👌

Ann “Twinkling” Lyon

23:53 11 Feb 26

We experienced some load noises on our boiler we called
TM Hughes, James the engineer came recommended a new boiler as the repairs require would be almost half the cost of new he was not pushy just a recommendation. We agree and he returned and replace the boiler within three days and return when i called as i was unsure about something, 3 visit within the space of a couple weeks he was very patient and so was mr Hughes when I called thank you both, and I couldn’t be happier.

Sandra Mann

16:24 11 Feb 26

First time using TM Hughes and very pleased with boiler service.
Very efficient and friendly.

ken Hanmore

09:34 11 Feb 26

Excellent service and prompt

Wayne Mathias

11:42 10 Feb 26

First used tm hughes & son when my boiler packed up a week before xmas, with in 2 days new boiler had been installed, terry went out of his way to help at a busy time, and always use them for its annual service. Recently used them for a toilet repair again the service was 10/10, special mention to pawel the engineer. Highly recommend.

Tony Sheehan

11:21 09 Feb 26

First class service at a reasonable price

John Hing

23:21 06 Feb 26

The item was made up to specifications, on time, fitted and tested. Everything was in order and the whole process was quite efficient and professional.
Very pleased with the result! John Hing. 6 Peartree Walk, Billericay.

victoria

19:24 06 Feb 26

I wouldn't hesitate to recommend TM Hughes. The water from my bath and sink was draining extremely slowly. We had tried liquid drain unblockers but these had failed. After a visit from Terry and one of his fantastic plumbers our water now gushes away at a rate we've never seen before. A huge thank you to both of them.

Melvyn Jobson

15:02 06 Feb 26

So nice to have a workman, Ravwel, I think is spelt correctly, in the house who was friendly and pleasant as well as very efficient and sorted my boiler fault.

Nikki Harrington

18:42 05 Feb 26

Been using this company for about the last 5 years and they never disappoint. Helpful friendly and professional service. Thank you.

Patsi

10:48 05 Feb 26

Mark Griggs

16:52 02 Feb 26

Lynda Godfrey

08:57 01 Feb 26

Have no complaints whatsoever about the service. Dylan was punctual, hard working and did an excellent job.

Janis Williams

10:14 29 Jan 26

T M Hughes have worked on my house for 15 years, they always solve problems and are happy to take on any job at reasonable prices. They are particularly good at maintaining my underfloor heating system with knowledgable and professional staff. I would recommend them to anyone

Annie Tumbridge

06:37 29 Jan 26

Justin Purkiss

17:19 28 Jan 26

Really impressed with Pavel . He was nice and early and sorted out my boiler quickly. Great service would recommend

Jane Cameron

09:59 28 Jan 26

We were very impressed by the service we received from TM Hughes. The technician who came communicated well about when he was arriving and seemed extremely knowledgeable, as well as very pleasant and polite. He identified the problem and explained our options clearly setting out costs and effectiveness of the different options. The repair was done a few days later and has solved all our heating issues.

marie baxter

13:42 27 Jan 26

excellent service via phone call they sent a man round next day he sorted the problem..very efficient thank you

MEC Security

13:32 27 Jan 26

Steve's Koi

15:47 26 Jan 26

What should I say about T M Hughes.
Firstly it’s a great company that do a great job at a fair price. Terry the governor came round 1st to view the job (replacing the boiler and changing the system from a pressure system to a combi system) and I received the price of the work to be done the same night, and was very happy with his work ethics and the quote I received. The work was carried out within a week by one of his engineers called Alex, who knew his job and carried out the work to the highest of standards. I could not recommend this company highly enough.
Thanks for a great job.
Atb, Mr S Randall.

Jo Bennett

14:07 25 Jan 26

I’m extremely happy with the boiler service carried out by Kai. He was very professional, kind, and polite throughout the visit, and his work was completed to a very high standard. Everything was left clean and tidy, which I really appreciated. Communication on the day was excellent, so the whole process was smooth and stress-free from start to finish. A great experience overall — I would highly recommend Kai and the company to anyone looking for reliable and professional service. Thank you!

Alfy Mistry

13:26 25 Jan 26

Gas boiler service carried out by Kai who was absolutely brilliant..super manners, very professional and carried out a thorough service. Would recommend this family business and hopefully will use them in future for some further work.

Rick Potter

14:47 24 Jan 26

Terry and his team (with a special mention for Pavell) did a great job of renovating our central heating system. They replaced two of our twelve radiators, a circulating pump and a valve. They then power flushed the whole system. In thirty plus years the system has never worked as well as it does now! They turned up on time, did the job in line with the estimate and provided great follow up to make sure we were happy. We will definitely be using them again.

Christine Harris

14:45 23 Jan 26

Very thorough good reliable service. Thank you

Stephen Fast

13:43 23 Jan 26

Very polite engineer. Thoroughly efficient and tidy.
Extremely happy.

Ian Johnston

17:06 22 Jan 26

Responsive, very knowledgeable and helpful - excellent service

Colin Diss

16:23 22 Jan 26

Great service, communication was spot on, friendly, clear and good humoured, thanks to James

Jean Aujla

15:08 22 Jan 26

Very good work, and done quicker than expected.

Darren Moore

17:03 21 Jan 26

Great plumbing service. Replaced my elderly parents shower in really quick time. Plumber was very helpful and experienced. Very tidy job. Would recommend these guys without any hesitation. Made an old lady feel safe and very pleased ,well done thank you 👍

Martin Beckwith-Brown

15:23 21 Jan 26

Have used TM Hughes for quite a few years on my home and rental property. I value Terry's advice. Excellent work and reliable. Good in emergencies. Hihly recommended.

John Thomas

09:37 21 Jan 26

TM Hughes installed and has serviced my boiler for many years now. Always friendly and knowledgeable engineers. Would highly recommend.

Alex Parsons

17:02 20 Jan 26

Great local company - professional, helpful and punctual. Second time I’ve used them; work is of an exceptionally high standard. Very highly recommended.

Neale Dakin

13:21 20 Jan 26

Great service and good advice given, would recommend this company to anyone.

Martin Beckwith-Brown

09:21 20 Jan 26

I have used Terry Hughes for quite a few years now and is somebody I can rely on on to do a good job and respond well in an emergency.

Arnold Page

19:26 18 Jan 26

Perfect job from Alex very pleasant to have in the house and polite would be very happy to use again

Alan

11:09 17 Jan 26

Excellent and professional efficient service would recommend 👍

Ade Holmes

14:24 16 Jan 26

Excellent company: James highly efficient and thorough as was his mate. Highly recommended!

Steven Bird

14:15 16 Jan 26

Professional, courteous and prompt

Allan VIZE

14:03 16 Jan 26

This team came and fitted my boiler and have been servicing my boiler since. Good team very reliable and efficient.

Emma

17:37 13 Jan 26

Excellent service by 'Dylan' .On time,non stop work.Covered stairs in dust sheets,hoovered after,offered to mop floors too! Explained how to manage settings etc, very happy & content we now have much needed heated radiators!

John Thomas

14:51 13 Jan 26

Have used Terry Hughes for many years now for my boiler servicing and plumbing needs. Always reliable and professional. This year his son Kai serviced by boiler to my usual complete satisfaction. Would definitely recommend.

Lesley Kerr

14:41 13 Jan 26

The usual friendly and efficient from Terry 👍

Jane Bellehewe

10:46 13 Jan 26

Very personable staff who fitted me into their busy schedule. Explained what they were doing throughout and answered all questions. No mess left. A good job. Thank you

Sue Farrell

17:29 12 Jan 26

We recently had a Hive thermostat fitted by this company. We had not used them before - we would highly recommend them. They phoned to tell us they were on their way and the fitting was very efficient - the engineer Alex was very helpful and nothing was too much trouble.
Thank you very much for the work done.

Stewart Amos

17:02 12 Jan 26

THE BEST SERVICE.
Woke up the Monday after Christmas to a cold house. Phone call to Terry Hughes promised a response by Tuesday. In fact an engineer came out on the Monday and we decided that as the boiler was 14 years old that the best course of action was a new boiler. This was fitted on the Friday, the work was done with minimal interference and we were up and running by the afternoon. Cannot praise enough.

Jake Bickerton

19:33 10 Jan 26

Really great service. Came out on the same day I called and fixed the problem (an overflowing water tank) quickly and did a fantastic job. Very polite, knowledgeable and friendly service, highly recommended.

Jon Eland

09:49 10 Jan 26

Had our boiler moved back upstairs and radiators replaced downstairs. Really happy with the work completed. Appreciate the time taken to educate us along the way. Will use again.

Linda Jewell

16:54 07 Jan 26

Terry and his team are experienced, professional and always reliable.

Arnold Page

12:08 05 Jan 26

Maria Oats

15:12 03 Jan 26

Prompt response to request for a visit. Pavel fixed our rads and fitted a new toilet cistern and taps - great work.

Poone Yazdanpanah

15:38 31 Dec 25

They demonstrated excellent behaviour throughout the visit, listening carefully to my concerns and asking sensible questions about key details such as the location of valves, rather than proceeding by trial and error. Their work was clean, fast and precise, and they were punctual and respectful at all times.

Keith Lawson

11:56 31 Dec 25

Jill Wells

23:09 30 Dec 25

Great annual boiler service and safety certificate supplied by Alex from Hughes, polite, efficient and thorough, questions answered and advice given, many thanks.

Janet Colledge

17:15 30 Dec 25

Happy with servis, thank you

Peter Pask

16:34 30 Dec 25

Have used T.M. Hughes for my gas boiler service for a number of years. Tom and his team are always efficient and do a good job. I have no hesitation in recommending them.

Francis Mcgowan

16:11 30 Dec 25

I had TM Hughes and Son round to replace a boiler.
They were very efficient . When they left they made sure I knew how to control the boiler and thermostat if the need arises.
They also left the house clean and tidy.
Thank you TM Hughes and Son.

Paul Hughes

15:11 30 Dec 25

Excellent service, friendliness and knowledge of staff. Highly recommended.

Rebecca Burman

15:08 30 Dec 25

Helpful, great service. Done exactly what i needed. Kept me up to date on times.

Sarge

15:07 30 Dec 25

Good communication, easy booking, engineer was early, price was competitive. Will use again.

Victoria Lai

14:41 30 Dec 25

Man forgot to order the part and return to fit it

Carol Hunter

13:42 29 Dec 25

lindsey furby

20:44 23 Dec 25

Have used TM Hughes and Son previously and on this occasion it was for a new boiler for my mum. Dylan was very helpful on the call out and equally on the replacement work. Wouldn’t hesitate to recommend, good to have a reliable company with friendly and helpful staff and left all tidy after the work was complete.

Svitlana Popovych

19:44 23 Dec 25

Rob Dodge

18:30 23 Dec 25

Wonderful staff, overall excellent service

MARIA JOHNSTON

15:57 23 Dec 25

Professional, helpful and crucially goes above and beyond to try to find you a slot during a busy winter schedule. Would recommend.

Marian

15:38 23 Dec 25

From the outset, Alex presented a courteous and friendly approach. I fully appreciated this and how he worked steadfastly throughout the installation of the boiler. Equally, I appreciated his consistent care and attention - so re-assuring to have someone who takes pride in delivering a good service.

Graham Hardy

22:06 22 Dec 25

Margaret Jones

09:36 22 Dec 25

Excellent service. We always use this company when required.

Sarah Woolls

16:24 19 Dec 25

Very quick and helpful response to my initial enquiry Booked an engineer visit easily at a convenient day and time The engineer arrived within the allocated time slot given He was friendly and pleasant… obviously experienced and knowledgeable and resolved the issue with the boiler Excellent experience from start to finish and I’m very happy to recommend TM Hughes & son based on my positive experience

emma blamey

15:08 19 Dec 25

Tm Hughes are always top notch professional service. They are our go-to plumbers. Really prompt and excellent work from the team . Very reliable with reasonable rates. Knowledgeable and always willing to provide advice. Clean and tidy work .

Rob Bastable

14:57 19 Dec 25

Friendly & professional service

Geoffrey Harper

12:51 18 Dec 25

Gas engineer arrived on schedule for boiler service,very friendly and efficient engineer.

Francesca Varley

14:07 17 Dec 25

I had a new boiler fitted. They ordered a new one and gave me priority to come and replace my old boiler. I was very pleased with tge service.

jackie foster

15:26 16 Dec 25

Martyn saville

13:44 16 Dec 25

Absolutely fantastic service. Will definitely use again for any future plumbing and heating issues. Thank you

Kirsten Burgoine

22:03 12 Dec 25

Terry and his team were helpful and communicative and managed to fit us in at short notice.

Trevor Clegg

18:39 12 Dec 25

Very professional and efficient

Lesley Jennings

18:41 02 Dec 25

Alex was polite, friendly & efficient when he came to service the boiler.

Andrea Papworth

15:48 02 Dec 25

Gas boiler service...Kai called before arrival. Very friendly and professional service. Have used T M Hughes previously and will do so again.

Mike King

15:34 02 Dec 25

Needed experienced shower installation specialist and TM Hughes outshone all contenders hands down. Efficient and knowledgeable and competitively priced. Thoroughly recommended and much better than Checkatrader clowns

Alan Hurding

14:38 01 Dec 25

Really helpful guys. I would recommend them to everyone. Best plumbers I’ve ever dealt with and willing to give advice and support when needed.

Stuart Davies

14:38 29 Nov 25

Great service. Friendly and knowledgeable staff.

Richard Kinder

13:43 29 Nov 25

Good service. Good workmanship. Alex knows boilers inside out.
Second job done on time, on budget, and no comeback.
It's a pleasure dealing with Terry and his team.

Rebecca P

11:31 29 Nov 25

I have used them a few times and they always provide excellent service and go out of their way to help.

Ed C

20:25 27 Nov 25

Good service. Thanks Terry

Stuart Forbes

19:36 27 Nov 25

Reliable, professional and friendly.

Paul Blakeley

17:56 27 Nov 25

Excellent fault finding and fixing issue.
Fast response from Terry and fault finding and then James who kept me fully informed of when he will arrive and fitting new parts super fast, friendly and left everything clean. I will highly recommend and will use in future, Thank you.

We Repair All Boilers Including

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Boiler Repairs

No Call-Out Charges
Good Prices
Same Day

Boilers have a lifespan of around 10-15 years. Over this period, your Boiler has worked hard to supply you and your family with hot water. Therefore, boilers break down from time to time. Even those that are serviced every year.

TM Hughes gas engineers are fully qualified and have over 30 years of experience repairing broken-down Boilers.

Boiler breakdowns can be very unpleasant, especially in the depths of winter. But don’t worry, if there is a Boiler breakdown, our local heating engineer can be with you within two hours. Your boiler will be up and running swiftly and in good working order.

You won’t get stung on the price either. We have no call-out charges. We make sure our customers are always happy with our fair prices.

Rates are often reviewed to ensure this. TM Hughes & Son engineers are Gas Safe registered and Worcester Bosch accredited. We issue free no-obligation quotes. We’re qualified to repair many boiler parts.

We carry Boiler parts in stock and can source most other components on the same day if necessary.

Boiler Issues we Repair

There are many reasons why a Boiler breaks down. Over the years, we have seen them all.

If your Boiler breaks down, ensure a qualified gas engineer looks at it. Interfering with a Boiler and central heating system is dangerous. And it can cause unnecessary damage, making your problem worse.

Here are some of the common Boiler Repairs we undertake.

Kettling

Over time, sludge and limescale can build up in a Boiler. This issue’s called kettling. This unwanted buildup blocks the water flow inside the heat exchanger.

The heat exchanger then overheats, creating loud noises in your boiler and pipes. If left alone, kettling can cause the Boiler to fail, so a new heat exchanger is required.

If you’re suffering from loud noises in the system, it’s best to get your heating system power flushed. Before any damage is done, it shortens the lifespan of your boiler.

Leaking

Never ignore a leaking Boiler. Leaks can cause your boiler to short-circuit and fail. Leaking water from Boilers can also cause water damage elsewhere in your home.

Usually, a leaking Boiler is fixable by renewing a faulty seal or pressure valve. Too much pressure in your system can cause a valve to fail. If so, our engineer will set the correct system pressure for you once the valve is repaired or changed.

It’s prevalent for a pump seal to wear out, causing leaking. Changing the pump seals is a common boiler repair job. Sometimes old Boilers leak around the pipes. This could be due to improper fitting or corrosion.

Boiler Keeps Switching Off

If your Boiler keeps switching off, it could be due to low pressure. If low pressure is the issue, repressurising the boiler to the correct pressure can sometimes be enough to fix it.

Otherwise, a blockage in the system could restrict water flow. An obstruction will need to be removed.

A blocked or failed pump can cause low pressure, making the Boiler switch itself off. In this case, the pump will need to be looked at.

Old Thermostats

An old, unreliable thermostat can cause Boiler issues. Your Boiler could be in full working order, but the thermostat is inaccurate or has failed, preventing your Boiler from working. If your thermostat is the cause, a new one will fix your Boiler issue.

Pilot Light Keeps Going Out

Your Boiler will stop working if the pilot light isn’t on. If your pilot light keeps going out, the first thing to check is the gas supply. It won’t stay on if enough gas doesn’t reach the Boiler.

The main cause of an extinguished pilot light is a malfunctioning thermocouple. Stopping gas from entering your Boiler. One of our engineers can change a faulty thermocouple for you.

A new thermocouple ensures enough gas gets to the Boiler, and the pilot light isn’t blown out. So your Boiler will run all the time.

Low Pressure

Your Boiler and central heating system require some pressure to operate. If the pressure is absent, your Boiler won’t work.

A leak in the system can cause low pressure, and so can a faulty pressure relief valve. A leak in the system can be nasty.

Water damage to your home could occur. One of our engineers will identify a leak in the system or a faulty valve. Getting your pressure back up to where it needs to be.

Unusual Noises

Unusual noises in your Boiler or central heating system need to be looked at upon discovery. These noises can indicate a fault in the system, such as failing pumps, too much air, or low pressure. It’s best to examine these faults before they become serious issues.

Condensate Pipe Frozen

The wastewater from the modern condensing Boiler is expelled outside via a condensate pipe. These pipes should be insulated to prevent freezing in winter. A frozen and thus blocked condensate pipe can stop your Boiler from working. Frozen pipes need defrosting.

Radiators are not heating up.

If your Boiler’s not working, your radiators won’t heat up. If your Boiler is working and your radiators are not heating up, you have one of two issues.

If there’s too much air in the system, heat isn’t distributed around the radiators as it should be.
If the radiators are only getting hot at the bottom, the system has too much air.

A simple bleed will remedy this. You can do this yourself, or one of our engineers will gladly do it for you.

If your radiators are cold at the bottom and middle, you likely have a sludge buildup in the system. A power flush will get your system back to full working order.

Boiler Breakdown Prevention

Boilers work pretty much every day of the year. Boilers must be well-maintained if you want them to last and not let you down. An annual Boiler service will minimise the risk of a Boiler breakdown.

Insulating vulnerable pipes in cold areas will prevent freezing problems. (which can lead to boiler breakdowns in winter). If you suspect a fault in your central heating system, call us. We will be more than happy to check your Boiler and system for you.

Boiler and central heating issues will never repair themselves. Left alone, issues can become more severe and expensive problems that may write off the Boiler, requiring a new one.

In The Event Of A Boiler Breakdown

Give us a call immediately. We will give you advice over the phone and have one of our engineers with you within two hours. Turn your Boiler and central heating system off until we arrive.

Turn off your mains stopcock if you see or suspect any leaking water to prevent water damage to your home. Our engineer will identify and rectify your boiler problem.

We have repaired Boilers in many homes in the area over the years. We have a good reputation for repairing boilers. And an impeccable customer service record.

We guarantee you will be happy with our Boiler repair services and prices.

In most cases, we have a boiler repaired in a single visit. If we don’t have a part in stock, we can usually source the parts the same day. Whatever it takes, we will get your Boiler working. We won’t leave you out in the cold.